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FAQ

Can I NetFile my return with FileTaxOnline ?
Should I file my return electronically?
Can I return back the file tax return if I can not finish it at the first time?
How can I send the return to the CRA after I download my return from FileTaxOnline?
1. Can I NetFile my return with FileTaxOnline ?

Firstly,most Canadian taxpayers can use FileTaxOnline to prepare their returns. and FileTaxOnline is certified for NetFiling by the Canada Revenue Agency

Secondly, if you are eligible to use CRA NETFILE, then you can use FileTaxOnline.

The restrictions of NETFILE are listed at CRA website. If the only thing you want from a tax software is NETFILE, then make sure you can use NETFILE. You also have to use a Netfile supported browser.

1. Should I file my return electronically?

Shorter processing time

The CRA can process your tax return almost immediately and send your refund much faster, if applicable. If they already have your direct deposit information, your refund should be deposited into your account within 2 weeks of filing.


Greater control

The CRA verifies returns submitted via NetFile immediately. If there are errors, they will send the files back for you to fix rather than attempt to fix the errors themselves.

3.Can I return back the file tax return if I can not finish it at the first time?

Yes, you can return back any time you like to continue filing your tax return. Your data will be stored on the secure server, and it will be available anytime, anywhere for you as long as you are able to access the intenet.

4.How can I send the return to the CRA after I download my return from FileTaxOnline?

After you download your return, the file will be stored on your computer. You can go to the CRA web site to send your tax file .You must do it by yourself , the sofware won't do it for you.