In 2009 tax return, FileTaxOnline can not support taxpayer who was living in the Quebec(QC) on Dec 31th 2009.
The restrictions of NETFILE are listed at CRA website.
If the only thing you want from a tax software is NETFILE, then make
sure you can use NETFILE. You also have to use a Netfile supported browser.
1. FileTaxOnline's user-friendly features make tax preparation faster and easier than ever:
2. Every step you enter , you could know the result of tax return immediately.
3. NETFILE your return and receive your refund in as little as 8 days.
4. FileTaxOnline includes free telephone technical support, 7 days a week.4
Plus free e-mail & Internet chat support, in addition to access to Frequently Asked Questions..